Privacy Policy at opraxisosiva.com
This statement outlines how we manage personal data responsibly and transparently.
Introduction to Our Privacy Policy
Maintaining the privacy and security of your personal data is a top priority for us at opraxisosiva.com. We handle information with care and in line with Malaysian regulations.
This policy explains the types of information we collect, how we use them, and the rights you have regarding your data and privacy choices.
Information We Collect
We collect information you provide directly and some data automatically through site usage and technical logs.
Directly Provided Information
- Full name and contact details when using the contact form.
- Details shared through messages or support requests.
- Community participation submissions and stories shared.
- User preferences or communication settings updates.
- Feedback, reviews, or queries you provide voluntarily.
Automatically Collected Information
- Device information such as IP address and browser type.
- Usage data including time spent on site sections.
- Cookie data for functionality and performance analysis.
- Device location where permitted or relevant.
- Technical logs to monitor performance and security.
How We Use Your Information
Your data is used to provide, improve, and secure our services, ensuring a positive user experience.
- Respond to your requests and feedback efficiently.
- Monitor, improve, and personalize your experience.
- Increase overall site performance and usability.
- Maintain the security and integrity of the platform.
- Send administrative updates about account or changes.
- Share community and goal-setting achievements, anonymized if published.
- Comply with Malaysian laws and regulatory obligations.
Our Commitment: We protect your data with technical and organizational measures, always honoring your privacy rights in accordance with Malaysian law.
How We Share Information
Personal data may be shared only when necessary for providing services, legal obligations, or as required by law.
Service Providers
We work with trusted providers to support platform function who comply with data privacy and security standards.
Legal Obligations
We may share data if lawfully requested by Malaysian authorities.
Anonymous Statistics
Aggregated statistics are used for analysis and improvement without identifying individuals.
Your Rights and Choices
You have rights to access, correct, or delete your data, and may restrict or object to processing as lawful.
- Request access to your stored personal data.
- Ask for corrections to inaccurate or outdated information.
- Request erasure of personal data where lawful.
- Receive your provided data in a structured format.
- Object to specific data processing under certain cases.
- Restrict how your data is used when appropriate.
To exercise these rights or ask about privacy, please contact using the details below.
Data Security
We implement modern security practices to help protect your personal information from unauthorized access or misuse.
Technical Safeguards
- Encryption for sensitive communications and data.
- Regular monitoring for suspicious activity or threats.
- Controlled server and data center access protocols.
- Routine vulnerability and software updates applied.
Organizational Measures
- Staff privacy training and awareness sessions provided.
- Restricted internal access based on role necessity.
- Review of vendor security compliance and practices.
- Incident response procedures for data events.
Data Retention
Personal data is stored only as long as is necessary for its collection purpose, unless required longer by law.
- Account or support data stored for relevant duration.
- Planning progress tracked if shared voluntarily.
- Messages and contact log data stored securely.
- No direct financial details retained by us.
- You can opt out of non-essential emails anytime.
Once data is no longer required, it is securely deleted or anonymized.
International Data Transfers
Where needed, we ensure that data transferred outside of Malaysia has suitable protections and follows required standards.
- Data is stored on secure servers, possibly overseas.
- Approved protections meet Malaysian data transfer laws.
- Vendors follow strong security measures and agreements.
- You may contact us for further details on transfers.
Cookies and Tracking
Cookies support site operation and help us analyse site performance and visitor engagement securely.
Types of Cookies
- Enable you to move around the website securely.
- Help us improve platform performance monitoring.
- Customise your experience and remember preferences.
- Enable support features and smoother navigation.
You can manage or remove cookies in your browser settings for privacy.
Policy Changes and Updates
If this Privacy Policy changes, we will display the update date here and notify you where appropriate.
- Emails sent to subscribers on major updates.
- Prominent in-site notice for critical changes.
- Policy date visibly updated on this page.
- Further Q&A through our contact channel.
Regular review of this statement ensures your awareness.
Contact for Privacy Inquiries
To ask about this policy or your data, please use the details below.
Opraxisosiva
Level 15, DPulze, Cyberjaya, Selangor 63000 Malaysia
Phone: +603-3963 2184
Email: content@opraxisosiva.com
This policy was last updated on December 15, 2025.
Policy takes effect from December 15, 2025.